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I keep trying to contact a human being at the customer service hotline only to be hung up on every time! Some one has created an account with my name and email address, but has associated their phone number with it, and I can't get a hold of a human being at PayPal to try to resolve this! Do I need to file a fraud/ identity theft complaint, police report, as well as email the CEO, President or whomever at PayPal to be able to talk to somebody at this company?
Solved! Go to Solution.
Difficult to advise as you haven't even said what country you are in?
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.