Fraud!

Nixiano
New Community Member
I am currently being scammed as we speak my account is paying hundreds out to random American site “revostore” and others! Where can I contact someone to freeze my account right now or stop the money coming out?!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nixiano 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



 


Advice is voluntary.
Kudos / Solution appreciated.
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