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Forget to remove credit cards

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Contributor

Forget to remove credit cards

I forget to remove my credit cards from a closed account. Now I can’t add those cards into my new account. What I should do?
1 REPLY 1
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Esteemed Advisor

Re: Forget to remove credit cards

@Daqing89 

 

Only customer services can help you remove financial info from a closed account.


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. 


Advice is voluntary.
Kudos / Solution appreciated.