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Did you not read his post? He clearly said there are no steps available for him to resolve any issues except contacting customer service, which he did, and never received a response back. What kind of business is this where you discriminate against certain LEGAL businesses, ban them from using paypal, prevent them from removing banking information and/or closing their account & when they try to follow your non applicable advice, YOU DON'T RESPOND! CONTACTING THE BBB NOW.