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FILE NAME TOO LARGE ?

Devinnn17
New Community Member

FILE NAME TOO LARGE ?

I’m attempting to change my name and when uploading my documents I receive “file name size too large “ message. I’ve changed the file size to 107mb And file name is 15_exp57-jpg. Any tips ??
1 REPLY 1
PayPal_Olivia
Moderator

Re: FILE NAME TOO LARGE ?

Hi @Devinnn17,

 

Thank you for your post. I'm sorry to hear that you're having difficulty uploading a document. If the error is indicating that the file size is still too large, please try reducing the size further. Most jpg images can be reduced significantly more, allowing for easy upload or emailing. I'm sorry for the inconvenience.

 

I hope this helps!

 

Olivia

 

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