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England

New Community Member

England

Hello there just wondering is anyone can help me I’m trying to access an old paypal account but I can’t remeber the password still have access to the email but also need to use a phone to get past security and I no longer have access to that phone number anything at all I can do thanks?

1 REPLY
Moderator

Re: England

Hi @Jackoo04,

 

How are you today? Sorry to hear about your situation. In order to resolve your issue to access old PayPal account, you need to give a call to Customer Support. Here is how to get the phone number :

 

  1. Go to www.paypal.com/gb .
  2. Click Help and Contact near the bottom of the page.
  3. Click Contact Customer Support.
  4. Click Call Us and click on call us as a guest.

Hopefully, my advise helps to resolve your issue!

 

Best regards,

Nicky