Showing results for 
Search instead for 
Did you mean: 


New Community Member


Hello there just wondering is anyone can help me I’m trying to access an old paypal account but I can’t remeber the password still have access to the email but also need to use a phone to get past security and I no longer have access to that phone number anything at all I can do thanks?


Re: England

Hi @Jackoo04,


How are you today? Sorry to hear about your situation. In order to resolve your issue to access old PayPal account, you need to give a call to Customer Support. Here is how to get the phone number :


  1. Go to .
  2. Click Help and Contact near the bottom of the page.
  3. Click Contact Customer Support.
  4. Click Call Us and click on call us as a guest.

Hopefully, my advise helps to resolve your issue!


Best regards,