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Email change delay.

New Community Member

Email change delay.

Changed my email address yesterday, but am still receiving mail to the old email address. Is it normal for there to be a delay in swapping the email address on an account?

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4 REPLIES
Member

Re: Email change delay.

Not really, the change is normally pretty quick - did you confirm the new email and then make it the primary ?   And is the old email still associated with any current button code ?

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New Community Member

Re: Email change delay.

 Hey, thanks for your reply.

 Yes, I confirmed the email, made it primary and then removed the old one. 

 

Whats a button code??

Member

Re: Email change delay.

If you don't know then that's not the problem which is fine.

 

Button code is term for creating a Shopping Cart whereas you have Add to Card or Buy Now buttons on a web page for people to make purchases.  When someone clicks on a Buy Now for example to make a purchase, your email address is the link in the code which is also the link to your PayPal Account - that's how PayPal knows who to send the money to.

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New Community Member

Re: Email change delay.

Oh no, I don't use any of those.