Email PayPal

SarahNicholls
Contributor
Contributor

Hi, I’ve been asked by PayPal to email them regarding downgrading my account, but I cannot find this option.  They’ve told me where to find the ‘email us’ option but I don’t see it.  Does anyone have a link to the appropriate page? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SarahNicholls 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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