Ebay has switched to old email address for paypal sales
Barneyp1
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-11-2020
11:47 AM
Hi I sold an item on ebay but the payment has been taken out of the buyers paypal but is marked as initiated on mine. Ebay seemingly has reverted to my old email address (no idea why) and buyer cant complete the purchase. PayPal says add old email to account ....which I have but old email address no longer exists so I cannot confirm. Help!
Labels:
- Labels:
-
Payment tracking
-
Receive money
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-11-2020
02:42 PM
Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Why would PayPal checkout use an old address I already deleted from the PayPal website? in Disputes and Limitations Archives
- uk financial ombudsman in My Account Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- My PayPal account declines payments received from gumroad in Payments Archives
- missing bank transfer in My Money Archives