Downgrade account

delaneydaniel92
Contributor
Contributor

How do I downgrade my account from a business account back to a regular account I accidentally upgraded to business account when I did not mean to

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kernowlass
Esteemed Advisor
Esteemed Advisor

@delaneydaniel92

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.





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Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@delaneydaniel92

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.





Advice is voluntary.
Kudos / Solution appreciated.
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JaneM4
Contributor
Contributor

I am from Kenya and still have the same issue. When I try use the phone numbers in my region none of them goes through. Kindly assist

 

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aldhieka
New Community Member

I'm from indonesia, i had 3 times send E-mail ask downgrade account, until now no answer from paypal

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