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Don’t have a mobile phone

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New Community Member

Re: Don’t have a mobile phone

I have no need or have any intention of buying a mobile phone. 

What annoys me further is PayPal state it is an EU regulation - well the good people of the UK voted to leave the EU, mainly because of all these regulation.

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Re: Don’t have a mobile phone

The problem are still not solve. I have a cellphone for listen music or using internet but no call. (don't have number)

But i'm not going to pay for a line or service just to have paypall.

I have a landline why not to send a code on it. Or by e-mail.

It's unfair.

I shop a lot online and some of them have just paypall option.

What can I do more. Just because i can't receive your SMS !?

I have money. I have credit card.  i have bank account. I have a landline phone#. I have an adress... I have an e-mail adress too.

Give more options !!!! You want information no problem!? But no SMS!!!!

What can I do !???????

Tks

 

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Contributor

Re: Don’t have a mobile phone

PayPal, please consider allowing your customers a choice in sending your security codes via the PP account-holder's email addresss or a cell phone.

 

I'm helping a PP account-holder - who has no cell phone, but does have a computer - by negotiating a mutually agreeable phone meeting date/time, we connect via phone (one cell, one land-line), he clicks a PayPal link to access Iforgetwhat. He clicks the link, it generates a confirmation code that comes to my cell phone, & I tell him over the phone what the code is. He enters it, it works, he calms down, and life goes on 'til the next time. Bizzare but true.

 

There are more bizzare but true problems we're having with our PayPal account, including my email address unexpectedly winding up on our account, changing all of our users' passwords to the same password, but that - and other problems - are for another topic.

 

Please, give us customers a security-code-via-email option.

 

Thanks for listening.

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Contributor

Re: Don’t have a mobile phone

"Who the heck thinks this is a solution to solve the problem saying SOLVED!! As posted top of page!!"

The thread was marked solved by an administrator ... PayPal_Rajesh on the 24th of August I suspect they are hoping the thread will go away !!!

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Contributor

Re: Don’t have a mobile phone

I use paypal on two e-commerce sites.  I'm not about to buy a mobile phone just for logging into paypal, especially as my bank can send verification codes via land-line or e-mail. 

 

If paypal intends to block access to my account at some point what does paypal intend to do with my account balance.  With no access to the site I won't be able to transfer the balance to my bank or close my account.

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Contributor

Re: Don’t have a mobile phone

This is ridiculous. Just about everyone in the world, Developed nations or not, Uses PayPal in some form or another for their business needs or to pass money to family or friends in need but not everyone has a phone, Let alone a mobile so this strikes me as highly unfair. There are more methods to have two or more step authentication besides being tethered to a device not everyone wants, Needs or has. For instance an app, An alternate email, Photo id on record etc.

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Contributor

Re: Don’t have a mobile phone

Here in Wales where I live and work the problem is that the closest mobile phone reception is 6 miles away. I have only ever needed PayPal on my home PC, so even though I own a mobile there is no way to get a text to it in any scenario where I would be using PP.
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New Community Member

Re: Don’t have a mobile phone

Very similar situation for me... mobile phones don’t work here... so it really isn’t practical to have to go for a drive to find a signal where it is hopefully strong enough to get a message and then get back... there must be  another way to work around this. Other companies have found alternative solutions and still comply with the law.

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Contributor

Re: Don’t have a mobile phone

STEP 1: Login as usual to your paypal account until you get to the mobile verification screen.

STEP 2: Scroll down to bottom of screen until you see on the lower left or lower right

where it says in small letters " privacy ". Click on it. A seperate window in your browser should open(mozilla).

STEP 3: Click on the tiny paypal symbol located in the middle upper screen.Another screen will appear.

STEP 4: Just click on "My Paypal" on the upper right of your screen. Have FUN !

 

####write the above steps down on a piece of paper in case you forget later#### 🙂

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Contributor

Re: Don’t have a mobile phone

STEP 1: Login as usual to your paypal account until you get to the mobile verification screen.

STEP 2: Scroll down to bottom of screen until you see on the lower left or lower right

where it says in small letters " privacy ". Click on it. A seperate window in your browser should open(mozilla).

STEP 3: Click on the tiny paypal symbol located in the middle upper screen.Another screen will appear.

STEP 4: Just click on "My Paypal" on the upper right of your screen. Have FUN !