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Don’t have a mobile phone

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Don’t have a mobile phone

I can’t get access to my paypal because it wants me to add a mobile number. Problem is, I don’t have one. What on earth am I to do? How do I bypass this?

1 ACCEPTED SOLUTION

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Moderator

Re: Don’t have a mobile phone

Hi @Bluwu and @roofgardener,

 

Thanks for posting in relation to this issue.

Unfortunately it is not currently possible to use PayPal without a mobile phone number attached to your account. This does not need to be a smartphone, a basic mobile will do. We use mobile verification as a means of confirming your identity when you are accessing your account.

Rachael 

View solution in original post

42 REPLIES 42
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New Community Member

Re: Don’t have a mobile phone

Has anyone found a solution to this ? I've just had a message from Paypal that - without a mobile phone - I will no longer be able to access my account ?

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Moderator

Re: Don’t have a mobile phone

Hi @Bluwu and @roofgardener,

 

Thanks for posting in relation to this issue.

Unfortunately it is not currently possible to use PayPal without a mobile phone number attached to your account. This does not need to be a smartphone, a basic mobile will do. We use mobile verification as a means of confirming your identity when you are accessing your account.

Rachael 

View solution in original post

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Contributor

Re: Don’t have a mobile phone

I'm with OP, I dont have a mobile phone and i wont get one, not for paypal, not for any company and not even for my boss.

I dont want to be carying around a GPS tracking device everywhere I go constantly listening to what I say.

I dont want the governement to be able to access my life history of something I might has said or done in the past because they changed the law and no longer hold the same values as me.

I dont want to be a target of investigation and constant survalence because I know a friend whos brother married a girl and her father has ties to an underground drug ring.

I don't want people who are not my friend to be able to unsoliciatly contact me without my permission for the purpose of trying to sell me that new thing they do that i dont care about.

 

In the age of data, I dont exist.

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Contributor

Re: Don’t have a mobile phone

I agree with you my mother is an OP she doesn't want a mobile phone, I don't want to give this company my mobile and I won't if that means I can't use paypal in the future then so be it. I think we all have a freedom of choice and that choice should not be stolen or enforced by any company. Its my choice and I will stick by my choice, and I hope others will not be bullied into handing over information they do not want to share.

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Contributor

Re: Don’t have a mobile phone

I don't own a mobile phone. The wife does, but I don't as I don't like one, want one, or need one. I do have a landline phone. I hope Paypal will/can do something about it as not everyone has them.

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Contributor

Re: Don’t have a mobile phone

I agree with you  I don't want to give this company my mobile and I won't if that means I can't use paypal in the future then so be it. I think we all have a freedom of choice and that choice should not be stolen or enforced by any company. Its my choice and I will stick by my choice, and I hope others will not be bullied into handing over information they do not want to share.

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Contributor

Re: Don’t have a mobile phone

Our club has bank account and we also created Paypal account to buy over the internet. Our club has no mobile phone and will not get one just because you want to send SMS!!! We can take a risk that somebody will use our account and buy from limited funds bank account.

 

But we can also use other services or pay directly with bank card so please tell me how to log in just one more time without mobile phone to delete account or at least bank card details.

 

Thanks

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Contributor

Re: Don’t have a mobile phone

Why can't a return email be used for verification purposes?  Why does it have to be a smartphone only.  I don't have a cell phone and have no plans to purchase one just for the sole purpose of being able to log into Paypal and I have been with paypal from day one.  I just went through a id process to get to this info section which new more about my past job experience's than I even remember but now I need a Cell Phone to prove who I am?

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Contributor

Re: Don’t have a mobile phone

Similar issue on this thread https://www.paypal-community.com/t5/My-Account/No-Mobile-Phone/td-p/1873289/page/1

 

It's quite pathetic that PayPal won't offer an alternative, any wonder they are losing customers, quick enough to take your money, notcso when it comes to providing a basic facility.