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Digital sales requesting physical evidence / account limitations

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Contributor

Digital sales requesting physical evidence / account limitations

So i started a new business selling game good through discord using shoppy and PayPal put a hold on my account demanding me to put "psychical evidence" of supplier, how can i prove that if i deliver a in game good whit out a supply cost?


Can i provide the picture of my genodif or credit card or steam purchases as credit card statement, i really don't understand what the problem is, Putting a hold on a on going entrepreneur business!

1 REPLY 1
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Esteemed Advisor

Re: Digital sales requesting physical evidence / account limitations

@derinmark 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.