Desperate to change my name!!
Elin3
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Posted on
Nov-19-2018
03:49 AM
When I made my PayPal I stupidly entered my mothers maiden name instead of my legal last name as I never go by that one. I have been asked to confirm my identity and my account is paused (can't receive my money or send it to anyone) until I can confirm who I am. Tried around 6 times and have supplied the correct documents which show my legal name, but having no luck whatsoever! And every time I call the helpline I get put on hold for hours. Can anyone help?
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kernowlass
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Nov-19-2018
04:02 AM
To remove any limitation you have to provide documentation that MATCHES the name on your paypal account.
If you can't then you are not that person and the account stays limited.
Advice is voluntary.
Kudos / Solution appreciated.
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