Depop shipping label problem

Temp20230526DK
New Community Member
I just sold my first item on depop yesterday and tried to print the shipping label but it said my PayPal account needs to be verified. I verified then was told it may take a few hours. It’s been almost 24 hours and it still say I cannot view the label because my account is unverified but when I log into my PayPal it is. I’ve seen many others have this problem but have not found a solution. Someone help me view the shipping label please!
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49 REPLIES 49

jesseniaalyssa1
Contributor
Contributor
no solution yet...
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peridombeck
Contributor
Contributor
I’m having the exact same problem!! i’ve literally tried everything, emailed them multiple times... nothing is working. I feel so bad for the people who purchased items cause i can’t even ship them!! paypal or depop PLEASE FIX
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whittakerrr
Contributor
Contributor

I also have the same issue - says my paypal account is not verified when I try to print the label. I have tried disconnecting and reconnecting, plus deleting my app and reinstalling. Nothing seems to work 

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delanyloonam
Contributor
Contributor
thanks to whoever said something about adding your bank! I just had my debit card in there and when I went into setting and added my actual bank everything started working again! Part of it is confirming a small deposit (mine was like 15 cents) so it took about a day for that to come in
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laurennevin
Contributor
Contributor

Temp20230526DL
Contributor
Contributor
I managed to get the shipping label by messaging Depop with the date of transaction, buyer @ and the problem and they sent the label to me. Took a while but worked
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isabellasanar
Member
Member
I am going to try this. Also how long did it take for depop to respond with the label?
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vivienneho
Member
Member
This happened to me too and it said my account was all verified, but I couldn’t access my shipping label. I had to link my bank account into my PayPal wallet in order to access my label.
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Meghaninserra
Contributor
Contributor
Does anyone know how long the two transactions take to get to your bank account. It has been 8 hours and I’ve got nothing.
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