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I cannot find a way to email or contact anybody at Paypal, except through this community. We have recently moved and I have been able to put in our new address and make it primary, however when I try to delete my old address, it tells me I must delete it out of my 'wallet'. I cannot find a way to do that or find someone from Paypal to help figure that out. When I click on Wallet, I do not see where I can go to accomplish this.
Any help would be appreciated.
They 'may' mean you need to update your billing address with any card or bank accounts you have linked to your paypal account.
Thank you for the comment and info. As I've gone down the line of changing addresses etc, actually I did start with the credit cards that we have and changed the info there. So that has been done prior to changing the address in Paypal, which brought up my question here as it won't let me delete that old address. Thank you again though.
did you ever resolve this? I cannot delete 2 old addresses, and my paypal credit post keeps going to my old address. Ridiculous that it isn't simple to fix.
This was a pain, because all the "help" sites say click the "MONEY" tab at the top, but that doesn't exist.
I found a help page that took me to https://www.paypal.com/businesswallet/money where I could edit my personal debit card (which I had already done under account settings. BUT if you also have the PayPal Debit card, you need to update the address on that too! Since there isn't a link to edit under Account settings, you have to go to the Business Wallet page, click on "View Details" under your PayPal Business Debit, then click on "Update Card Address". Once the new address is attached to the PayPal Debit card, you can then delete the old address!!
Worked for me, 1 go to Wallet. 2 add address-update, that will show old and new address. 3 remove card. 4 link card- chose new address from drop down menu. old address will be gone.