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Deleting an address in "wallet"

lewbar
Contributor

Deleting an address in "wallet"

I cannot find a way to email or contact anybody at Paypal, except through this community.  We have recently moved and I have been able to put in our new address and make it primary, however when I try to delete my old address, it tells me I must delete it out of my 'wallet'.  I cannot find a way to do that or find someone from Paypal to help figure that out.  When I click on Wallet, I do not see where I can go to accomplish this.

Any help would be appreciated.

Thank You

 

7 REPLIES 7
kernowlass
Esteemed Advisor

Re: Deleting an address in "wallet"

@lewbar

 

They 'may' mean you need to update your billing address with any card or bank accounts you have linked to your paypal account.


Advice is voluntary.
Kudos / Solution appreciated.
lewbar
Contributor

Re: Deleting an address in "wallet"

Thank you for the comment and info.  As I've gone down the line of changing addresses etc, actually I did start with the credit cards that we have and changed the info there.  So that has been done prior to changing the address in Paypal, which brought up my question here as it won't let me delete that old address.  Thank you again though.

 

PitRejection235
Contributor

Re: Deleting an address in "wallet"

did you ever resolve this? I cannot delete 2 old addresses, and my paypal credit post keeps going to my old address. Ridiculous that it isn't simple to fix.

Drazt3ch85
Member

Re: Deleting an address in "wallet"

I'm currently dealing with the same issue.... disgusting display of negligence if you ask me.
klepp0906
Contributor

Re: Deleting an address in "wallet"

same, cannot delete old address.  keeps giving me an error.  

abaker7
New Community Member

Re: Deleting an address in "wallet"

This was a pain, because all the "help" sites say click the "MONEY" tab at the top, but that doesn't exist.


I found a help page that took me to https://www.paypal.com/businesswallet/money where I could edit my personal debit card (which I had already done under account settings. BUT if you also have the PayPal Debit card, you need to update the address on that too! Since there isn't a link to edit under Account settings, you have to go to the Business Wallet page, click on "View Details" under your PayPal Business Debit, then click on "Update Card Address". Once the new address is attached to the PayPal Debit card, you can then delete the old address!! 

timcatspaw
New Community Member

Re: Deleting an address in "wallet"

Worked for me, 1 go to Wallet. 2 add address-update, that will show old and new address. 3 remove card. 4 link card- chose new address from drop down menu. old address will be gone.