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Delete addresses .

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Contributor

Delete addresses .

When checking out and you are asked about change address for shipping.....

I need to delete several addresses they are too many duplications.

and I can not add a new one.

if I go to setttings and my account I can add an address but it does not show up on the checkout 

page for shipping info.

1 REPLY 1
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Moderator

Re: Delete addresses .

Hi @Bburn,

 

Thank you for your post and welcome to the Community Forum!

 

In general, if you only see the additional addresses when you check out and not on your PayPal account Settings, this would mean that the addresses displayed are gift addresses. This type of addresses are added when you make a guest purchase, or if you add an address at checkout without adding it to your PayPal account. As these are not registered account, you won't have an option to delete them. However, you can submit a request to have them removed to our Customer Service. 

 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps.

Martina