Declined payment & atm transaction

Courtney367
Contributor
Contributor
Why was my paypal cash card declined after trying to withdraw money from atm??
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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @Courtney367

 

Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

Your PayPal Cash Card may be declined for a transaction for a number of reasons. Some of these reasons include:
-If there isn't enough money in your PayPal Cash Plus balance, or you have an amount due to PayPal at the time of an attempted debit card purchase to cover the full payment amount as well as any fees (In cases of ATM).

-If you're an Android user, you can enable Auto Reload for your card via the PayPal mobile app.

-If, at the time of a payment your PayPal Cash Plus balance is insufficient to cover the full amount, money will be pulled from either an attached Debit Card or Bank account in pre-determined amounts. This way the payment is covered.

 

Hope this helps. Please stay safe. 

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