Copy of id
Kim6756
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Posted on
Jan-17-2020
01:15 AM
PayPal needs a copy of the front and back of my id plus a picture to compare it to but when I try to do this on my phone app it keeps throwing me out of the app. Does anyone know if I can do this thru the mail and if so what address I send it to and whose attention or what department?
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Account Status & Verification
1 REPLY 1
PayPal_Cristina
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Jan-22-2020
03:40 AM
Hi @Kim6756,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If you are still experiencing the same issue, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out via private message through Facebook or send a direct message through Twitter.
I hope this helps.
Cristina
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