Contact PayPal during covid-19

Denise1821
New Community Member
Has anyone been able to get in touch with PayPal? I’ve been trying to 4 days with various calls, emails, message centre and even twitter. My mums account has been hacked and her account has been emptied. Tried to phone the bank however they’ve said there is nothing they can do as it’s via PayPal but I can’t get through to anyone! Any advice would be appreciated. Also can’t log on to her PayPal as the account has been closed by the hacker!
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1 REPLY 1

RT2011
New Community Member

@Denise1821 Have you managed to get through to anyone?  Have you had the transaction reversed?  We had no luck with my bank as well. This exact thing has happened to me.  It would seem PayPal have no telephone lines open.  Very strange that an international finance company doesn't have anyone working during this time.  What a perfect opportunity for thieves and scammers!

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