Confirmation of phone number and email

Bliggie
Contributor
Contributor
Hi, I am having great difficulty. I have to confirm my mobile number via a security code which is sent via email by PayPal. I have a payment pending from Ticket lodge which cannot be processed until my PayPal account is verified. I have now asked them to send me this code probably 10 times since yesterday and I have emailed the help centre but there is just no response! What should I do? The amount pending is not a small value
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2 REPLIES 2

julia1017
Contributor
Contributor

Maybe check your spam e-mail folder? Sometimes offers can be sorted into spam e-mails, especially if you've asked them to send it to you multiple times. Also, most e-mail services have a search option, so try typing in "PayPal" into your e-mail provider's search bar.

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PayPal_Cristina
Moderator
Moderator

Hi @Bliggie,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Please, try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us.

 

I hope this helps.

 

Cristina

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