Confirmation of address - are paper documents required?

[randombinary]

The confirmation of address for my utility bill was rejected.

I don't get a paper pill; it goes through the internet.

What can I give them that they will accept?

My utility company is http://www.clickenergy.com.au/

Thank you!

[kernowlass]

@randombinary 

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Proof of address

• Current utility bill dated within the last 3 months
• Bank, credit card, or financial statement
• Cell phone bill