Confirmation by phone after change of address and credit card

[MAFRAT]

I changed address, phone number and credit card. I signed in and made the changes in my profile. To bad that PayPal now insists to call me to confirm on a land line that I do not have anymore! I am stuck. Any idea?

[kernowlass]

@MAFRAT 

I would add a mobile phone to your account as that is a requirement now.

[MAFRAT]

How do you expect me to add a cell phone number if I cannot pass the login ?????

[kernowlass]

@MAFRAT 

Try:

1. Downloading the app to see if it will let you in to change / update it in the settings.

2. Use the forgotten password option.

3. Trying another browser that may let you in without phone verification (then change it when you have logged in).

4. Trying again another day when sometimes you can get in without doing the verification and then change the number.

5. Changing the password a few times sometimes works as it can bypass the phone verification.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.