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Hi, I closed my business that is linked to my Paypal account. I am trying to close the account and it says it is not possible acause I have a negative balance I need to take care of. As far s I can see, I have a positive balance. Why is it happening? Furtermore, I would like to open a new account for my new business, but first I would like to know: 1. How can I close my old account (and why it says I have a negative balance when I see positive balance) 2. Can I change my business neame, email, bank accounts in my old account rather than openeing a new one? or is it beteer to open a new account for my new business? thank you in advance.
You can't close an account with a positive or negative balance so spend or withdraw those funds first / remove all bank account and cards / cancel all subscriptions etc and then close it.
Yes you can change the name of your business.
Yes you can change your email address.
Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.
Yes you can change any bank accounts or cards, just add any new ones and then remove the old.