Closing Relatives account. No passwords or detail available.

Thelonius
New Community Member

My Father has recently received a letter from Paypal in Luxembourg notifying him that a payment will be deducted from his account due to inactivity.  He does not use the internet, has no passwords or details for either his Paypal account and his e-mail address is now closed, again through inactivity.

 

How can I close his de-activate his account to avoid this charge of £9??

 

Any direction will be welcome, 

 

Thank you.

 

Mark.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thelonius 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.