Closed account with funds on it

WouterS23
New Community Member

Dear PayPal community,

 

Last Sunday (19-7-2020) my friend closed her PayPal account with funds above €50 on it, in an attempt to change the phonenumber on her account. Now that the account is closed (essentially with the funds still in them). Would it be possible to somehow get these funds back?

 

Hope you can help.

 

Sincerely,

W.S.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@WouterS23 

 

Normally you can't close a paypal account if it has a positive or negative balance in it so is she sure its closed?

If it is closed then her best bet is to wait until paypal starts manning the phones again and then speak to an agent and ask them to send her a cheque OR transfer the funds to another account (she may have to open a second account and link a withdrawal option to it first).


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.