Close old forgotten paypal accounts.

ThunderFox53
New Community Member
I have a whole bunch of old accounts and I forgot them. I want to close them. But I dont know how to close all of them if I forgot the emails to them. Help.
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2 REPLIES 2

Loub73
Contributor
Contributor

Did anyone know how to resolve this. My dad has had a letter saying they’ll charge him, but he can’t log in to cancel as he’s forgotten all the details! 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Loub73 


Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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