Hi I have had a letter regarding an inactive account. I have no idea what the log in details are it must be a really old account. Is there any way I can close it? If I leave it and they automatically close it will I get charged?
Hi I've had the exact same letter from PayPal, they say if I don't close the account I'll be charged £9, I haven't a clue what the email address is for this so called old account, its what you need to close it so I don't know what to do.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
