I’m trying to close my account but it just says account cannot be closed & doesn’t give a reason Below it says please contact customer service for outstanding issues you have on your account I don’t know if that’s a general message because I don’t have any issues on my account & wondered why it didn’t give a reason for me not being allowed to
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. Freephone from a UK landline or UK mobile number. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntarily given. Kudos / Solution appreciated if I helped you.