cancel
Showing results for 
Search instead for 
Did you mean: 

Close Account

SOLVED
Contributor

Re: Close Account

closed all activity. No 'active' subscriptions, all 'inactive' or cancelled.

Contributor

Re: Close Account

No limitations. User since 2002, no problems. I just want to take my business elsewhere, hopefully to a company that does not delete accounts of users because of their political stance. Can you imagine if the Gas, Electric, Water and ISP companies decided to have the same approach...

Esteemed Advisor

Re: Close Account

@EggyBread

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

 

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Close Account

My balance is 0  I don't know what would be putting a limitation on my account.

Honestly I just want to be able to use pay pal but I live in another country now and am unable to update my address or credit card. I'm told if I've move I need to close and re-open. But closing seems to be impossible. 

Esteemed Advisor

Re: Close Account

@C0lleen

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.
You would need to contact customer services and if they can verify your i.d. then they may be able to close your old account for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Close Account

Hi, I had the same problem. I clicked on the email us link. There was a link in blue that said easily close your account. I clicked on it and it brought up a click button that said do you really want to can’t be undone etc. I clicked on that and my account was instantly closed. I confirmed this by trying to log in.