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Close Account

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New Community Member

Close Account

Hey,

 I want to close my PayPal account but I can’t find the ‘Close Account’ option in my Account Settings.

What could be the problem and how can I go about dealing with it?

 

 I also got a notification that I can’t transact using my account because of contravention of the User Agreement. My account is new and I have barely used it. I don’t know what contravention they mean. Could this be why I can’t find the ‘Close Account’ option?

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Volunteer Advisor

Re: Close Account

@Sally222

 

If you Paypal account is limited then Paypal won't let you close it.

This is to stop you removing any cards etc and be tempted to open another account.

If its not limited then you click on the 'cog' icon next to log out and the close account option should be on the left side of that page.


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Kudos / Solution appreciated if I helped you.
15 REPLIES 15
Volunteer Advisor

Re: Close Account

@Sally222

 

If you Paypal account is limited then Paypal won't let you close it.

This is to stop you removing any cards etc and be tempted to open another account.

If its not limited then you click on the 'cog' icon next to log out and the close account option should be on the left side of that page.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Close Account

Hi dear..what if im not US resident and has opened an Account by selecting country US and adding Local addresses.
New Community Member

Re: Close Account

this service is a **bleep**ing joke.

 

i basically cannot use it unless I create a new email account as I cannot change my country and cannot close my account ("Sorry, there's a problem try again later")

 

>??

 

Volunteer Advisor

Re: Close Account

@isaacalves 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.



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Member

Re: Close Account

Close my account
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Volunteer Advisor

Re: Close Account

@Pankaj7068

 

STOP POSTING DUPLICATE THREADS, YOU HAVE ALREADY BEEN TOLD HOW TO CLOSE YOUR ACCOUNT.

 

You need to do it yourself.

 

To close your PayPal account:

 

  1. Go to   Settings....cog icon next to log out.
  2. In the 'Account options' section, click Close your account and follow the instructions.

Paypal may ask you to confirm ownership of the account before it can be closed.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Close Account

I'm told, following the usual procedure, that I can't close my PalPal account because I have PayPal credit and must send an email. I click the link to send an email and am sent to the generic Help page, with no information about how to send an email.

 

Can anyone help me to close this account, once and for all?

Member

Re: Close Account

**bleep**ing pain in the **bleep**. I have a balance of zero, bank details cleared. I still do not have 'Close Account' on my Settings page. They must do it on purpose. Why not always have 'Close Account' visible and if someone clicks it without clearing everything first, then tell them exactly what is wrong and what to do. It is not rocket science.. FFS....

Volunteer Advisor

Re: Close Account

@EggyBread

 

Is your account limited in any way?

Have you cancelled all / any subscriptions?.....

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.