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Charity Status

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New Community Member

Charity Status

I am currently trying to set up charity status. I have filled everything in and uploaded a letter of authorisation but it is still under review and has been over a week
1 REPLY 1
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Esteemed Advisor

Re: Charity Status

@FOSA123 



Everything is taking longer at the moment including payment releases / disputes / refunds / withdrawals etc as Paypal is working with reduced staff and in difficult circumstances due to covid, hope you get it reviewed soon.

If you are keen for an update then..........


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.