Changing name / proving id

Jok73
New Community Member

Please help me I opened my PayPal account in my married name as despite being divorced my bank account was still in my married name. I'm close to hitting the £2500 limit so PayPal have asked my to prove id and put a hold on my account. My passport is in my maiden name so I have uploaded this. I've also gone on to change my name and uploaded documents showing my divorce. How long will this take, it's been going on for days and I can't seem to get an actual reply to my messages, just a copy and paste job. All of the money in my PayPal account is frozen, I can't even use to to print postage labels which is soon going to cause problems with my Ebay customers.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jok73

 

Don't hold your breath as it can be weeks or months.

Also you can't verify a name with a document in another name.


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Kudos / Solution appreciated.
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