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Changing business account back to personal account

SOLVED
Member

Changing business account back to personal account

i am trying to sell 3 tickets at face value on the Twickets website. I have linked to PayPal as instructed.

They advise you need to block payment by echeques and advise you to change your PayPal account to business and check the block echeques box.i have done this but received an email to say my business account was not fully completed as I had to provide details of my business.

Obviously I am not a business user and have followed the instructions to put mtpy name as business type.

All I want to do now is change my account back to personal. But there is not an option on my settings to do this. There is an option to close account. All I want to do is block echeques.

I know if someone paid by echeques I would need to wait a long time for money to clear. I would appreciate any advice.

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Changing business account back to personal account

@Jellybean18

 

The block echeque option seems to have disappeared and one of the moderators was going to check for me if they have withdrawn that option.

But it used to be available on personal and business accounts so there was no need for you to upgrade and if you did then you should have used the 'individual' pathway.

 

Personally I prefer echeques as no risk of a chargeback but for 'time specific' events like tickets I can understand you need the payment more quickly to clear.

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.







Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
8 REPLIES 8
Esteemed Advisor

Re: Changing business account back to personal account

@Jellybean18

 

The block echeque option seems to have disappeared and one of the moderators was going to check for me if they have withdrawn that option.

But it used to be available on personal and business accounts so there was no need for you to upgrade and if you did then you should have used the 'individual' pathway.

 

Personally I prefer echeques as no risk of a chargeback but for 'time specific' events like tickets I can understand you need the payment more quickly to clear.

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.







Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Changing business account back to personal account

Thank you for your reply.It was very helpful. I was only changing to business account as Twickets put on their website to make sure you block echeques by making account business as there is not another way of doing it. I think I will phone PayPal and then I can revert back to personal. So basically you are saying that Echeque would be ok? How long would it be for clearance this way before I sent the tickets. The tickets are for 20/10/18 so I should have time. 

Member

Re: Changing business account back to personal account

I have tried to contact PayPal on 0800 number. Put in my one off code etc automated message says opening times which is now and asks  me to call them back during these times which are now. When is the best time to call them. Tried twice and same reply.

Esteemed Advisor

Re: Changing business account back to personal account

@Jellybean18

 

Yes as long as the echeque has 'cleared' you are ok to send the tickets, can be up to 5-7 working days to clear though.

However I don't find many buyers use that option.

Yes, they should be open now so keep trying as that is the best way to contact them.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Highlighted
Contributor

Re: Changing business account back to personal account

I need to change mine back as well but when I click the help/contact button it takes me to a page where I still can't contact anyone.

Tags (1)
Contributor

Re: Changing business account back to personal account

How can I change my business accnt to personal account? Does anyone know?
Esteemed Advisor

Re: Changing business account back to personal account

@missshierine 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Changing business account back to personal account

Thank you so much.