Changing a password
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Login and Password
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Hello @Accacyn5v6,
Welcome to the PayPal community and thank you for your post.
I am sorry to know that you're unable to log in after changing the password and after confirming the email address. If you are experiencing difficulties when attempting to access your PayPal account, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. If the issue persists, I would recommend you to reach out to contact our customer support team through the options available on our website for further assistance.
I hope this helps.
Ayesha
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Hello @Accacyn5v6,
Thank you for reaching back out to me. For this situation, I would suggest you contact us to provide additional details. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.
Thanks!
MichelleW
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