Changing Legal name

Mathaleha
Contributor
Contributor

Good day,

 

I need help to either change my legal name or close my paypal account and register a new. i do not know how this occurred but the name on my paypal account is my mother's name but it is linked to my email address and my banking details and i need to resolve this as i do not want to have regulatory issues once i use the account to access funds. is there someone who give guidance on how to change this as the options on the platform requires a divorce decree or official name change confirmation. if it is not possible to change the name. how do i cancel the account so i can register with my name and email address?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mathaleha 

 

You can't change a name from one person to another, you would need to close your account (removing all cards / bank accounts first + close any subscriptions etc) then open one in your own name.

 

https://www.paypal.com/vn/smarthelp/article/how-do-i-close-my-paypal-account-faq1215


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Kudos / Solution appreciated.
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