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Changing/Deleting Stored Delivery Addresses

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Changing/Deleting Stored Delivery Addresses

Firstly can I say it is the most diabolically difficult organisation to get in contact with or to ask for assistance.  I feel it is deliberately designed to frustrate users so that they just give up.

 

I want to know how can I make contact with a real person, not a bot because bots cannot solve my problem.