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Changed phone number, verified, still wants to text old number when login in

Member

Changed phone number, verified, still wants to text old number when login in

I updated my phone number in my profile, verified it, made it primary and removed all other numbers. I also did this under business settings. I no longer have access to the other phone number. However, when logging in, paypal still wants to send the verification text to my old number??? I can log in by using my security answers but would like to fix this. I do not see my old number in any paypal settings (i could be missing it). everything appears to be updated except the login txt message.

1 REPLY
Member

Re: Changed phone number, verified, still wants to text old number when login in

nevermind .. i had a security key setup. ty