I have a new telephone number so I need to change the old number in my account. The problem is that Paypal are sending a code number to my old number for verification so I cannot login. There doesn't seem to be another verification method. Can anyone help please.
So frustrating, can’t get through to anyone. The number they are trying to use, is so old I can’t remember it. Keep trying to log in, but can’t get past this. Called PayPal, on a few numbers. Get so far and they hang up on me. What to do. 🤯🤯🤯
Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.
If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
