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Each time I try to change my primary address, under "update", I get this error message: Sorry, you cannot delete your primary address. I've tried a hundered times and search the forum, every time I try to change/update it I get the same. Can anybody help? THanks.
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Try adding your new address first and then making it primary by clicking on update.
Then you should get the remove option on the old one.
Advice is voluntary.
Kudos / Solution appreciated.
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Try adding your new address first and then making it primary by clicking on update.
Then you should get the remove option on the old one.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi there,
Welcome to the PayPal Community.
If you have a card linked to your PayPal account that is registered to your primary address you will need to first remove the card, remove the address, add the new address and then add your card back.
-David R
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I can verify that. I had missed this link between cards and address when I updated all my various accounts on moving house. cha
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Thanks for this. I think PayPal could do better with information about moving house / changing primary address. At least I got a message about changing bank addresses before I got the "can't remove" message.
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