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Change phone number

New Community Member

Change phone number

Hello everybody

I am trying to get access to one old paypal account that I have. I confirm my identity using the code sent by email but after I still get the info that a text or call should be made in order to reset the password. The thing is that I don't have that old phone number anymore and once I try to change it, there is no option to add actually a new one. 


Could you please help me out?