Change of phone number

Bramyers7
Contributor
Contributor
I changed my phone number and now I can't log into my account, because it sends confirmation texts to a discontinued number.
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1 REPLY 1

Pete73
Contributor
Contributor

I can't pass verification as my phone number has changed. I used Chat today, after several lengthy pauses (where I was left hanging on with no idea what the agent was doing) and 25 minutes I was asked to call in. On phoning PayPal customer services I received an automated response saying my enquiry cannot be supported over the phone. 

 

This means I have no way of using my account. This also means I'm unlikely to use PayPal, it's not worth the hassle.

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