Change name didnt work because the option that i need do not exist

Chnmartins
New Community Member

Hey Paypal, Wow really difficult try to talk with one of your agents. 

Ok, in 2018 I opened my account with my email ( company email) and add the credit card of a company that was in the name of other employees. Result Paypal change my name to the credit card name. How I fix it, if you don't have online chat, you don't have a phone to call. 

I sent months ago my ID that matches with the email name and no changes, The second card in my wallet is in my name same of the ID and the email and Paypal continue with the wrong name. 

Please give an easy way to solve it. 

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