Change mobile number

[geordiejohn50]

Hello since this pds2 authentication came in I have not been able to use PayPal.

It keeps trying to send a text to my mobile but I think my mobile number is incorrect as I never receive a text,I need to change my mobile number but cat get into my account settings? 

When I login I am faced with send a text?

Does anyone know how to get around this please? 

I have phoned PayPal but can't get to speak to anyone. 

Thank you. 

[Magra600]

I'm exactly in the same position, I don't know what to do, nobody helps me

[nithsdalenoddy]

You should be able to change/add phone numbers in the Settings in your account

[geordiejohn50]

The only thing is I can't see settings,just the stupid send text thing?

Thank you. 

[geordiejohn50]

Does anyone know the email address of PayPal uk please? When I go to contact on there site I keep getting send text thing. Thank you.

[nithsdalenoddy]

Their UK phone number if it helps

0203 901 7000

[kernowlass]

@geordiejohn50 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.