Change in account status

brasshat98
New Community Member

My business is no longer in operation. How do I change from a business account to a private account?

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@brasshat98



1. Go to www.paypal.com and log in to your account.
2. Click Help & Contact near the bottom of any page.
3. Select Contact Us at the bottom of the page.
4. Click Email us.
5. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
6. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.

Failing that give customer services a bell and ask them to downgrade it to a personal account for you.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@brasshat98



1. Go to www.paypal.com and log in to your account.
2. Click Help & Contact near the bottom of any page.
3. Select Contact Us at the bottom of the page.
4. Click Email us.
5. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
6. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.

Failing that give customer services a bell and ask them to downgrade it to a personal account for you.


Advice is voluntary.
Kudos / Solution appreciated.
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