Change from United Stated from Portugal

bradleydct
New Community Member

This paypal is supposed to be a United States account but it is showing a Portugal area code for the phone number and will not let me change it. Can you confirm this is a United Stated account and how to fix the phone number issue? The phone number shows correct once logged in but when it asks you for it after log in that is when it shows Portugal. Also, the currency I changed it to US but its showing as 0,00 instead of 0.00. 

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1 REPLY 1

PayPal_Jae
Moderator
Moderator

Hi @bradleydct,

 

Your PayPal Community profile shows United States. I recommend clearing your history, cache and cookies on your browser or try a new browser or device to log into your PayPal account. If you're still asked to confirm your identity with a Portugal phone number, please call our Customer Support. I truly apologize for the inconvenience!

 

- Jae

 

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