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Change business account to personal account

New Community Member

Change business account to personal account

How do I change a business account to a personal account?


Re: Change business account to personal account

Hi Cindym75, 


Thank you for contacting the PayPal Community Forum and welcome as a new member!


1. Go to and log in to your account.
2. Click Contact near the bottom of any page.
3. Select Email us.
4. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
5. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.
6. We'll review your request and email you back within 24-72 hours.

If you downgrade your account to a Personal account, please be advised of the following:

• You are able to downgrade from a Business/Premier account to a Personal account only once. If you upgrade your account to a Business/Premier account in the future, you won't be able to downgrade to a Personal account again for the lifetime of the account
• All payments received into a Personal account from eBay, auctions, Personal payments and Website Payment buttons (e.g. Buy Now Buttons, PayPal Shopping Cart, or Subscriptions payments), will be limited to the Personal account's Receiving Limit of €2,500 (or currency equivalent)


- Siobhan