Change account type from business to personal

saintkutu
New Community Member

Hi, 

I tried the solutions in other thread, it did not work.
The personal message at paypal FB was interacting with a Bot and only limited choice of topic which does not include changing of account type.

I tried clicking Help and then "Contact Us" but there's no option / any way to click "Call Us" 

I only wanted to use the account to do a part time very small scale business, so I won't be registering the business.  As such, I could not complete the verification process requested by Paypal which involve providing info about incorporation of business.  So I intend to change it back to personal account.  Please help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@saintkutu 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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