Change account country
monicaromero_8
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Posted on
Apr-03-2021
11:25 AM
Hi everyone, I'm trying to change my account country (I was living in Germany, but now in Spain), but I cannot. I asked PayPal directly, but they are not answering me. Anyone could help me? Thanks!
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2 REPLIES 2
kernowlass
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Apr-12-2021
03:13 AM
Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.
Advice is voluntary.
Kudos / Solution appreciated.
monicaromero_8
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Apr-12-2021
03:27 AM
Thanks, but that's is exactly the problem: I have an issue opened, where I have to show that I'm living in Germany, but I'm not anymore. So, I cannot close the issue, neither my account. I tried to contact PayPal three times, but they have never answered me. I don't know how can I proceed.
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