Cell phone app log in stuck on security check screen
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I try to login to PayPal on my iPhone 12 app I get stuck at a Security Check screen that is blank other than those words Security Check and an empty box that lets me type but asks nothing and the "next" arrow is greyed out. I can login online on my PC no problem.
- Labels:
-
Login Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Me too. How do you get someone to answer?
I have an iphone 13. Someone suggested restarting and re-installing the app. Didn't work.
I can log in online just fine, just not on my new iphone - i get the security check screen that is blank except for the white screen, box at the bottom, and the greyed out arrows you can't click on.
There is no location services on my paypal app in my settings to change so that isn't the issue.
Anyone have an answer?
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Open updated account in Managing Account Archives
- Trouble Adding Bank Over 1 Month in Wallet Archives
- business account locked, but no photo id available atm. cannot phone (they hang up after 10 min) in Security and Fraud Archives
- paypal error on my account.. PayPal declined on Aliexpress in Security and Fraud Archives
- Paypal isn't allowing me to transfer funds for weeks in Security and Fraud Archives